Myth #1: Prospecting is sales.
This is the number one mistake made by small business owners and
sales reps. Prospecting is a separate function from sales. Just as
marketing is distinct from sales but closely linked.
Prospecting
is simply discarding all the unqualified leads and retaining the "gold".
The job of prospecting is to find qualified leads that may buy your
product. Only after this process is complete, should the selling begin.
Myth #2: Prospecting is a numbers game.
The old school of prospecting for business relies on contacting
large numbers of cold contacts. However, quality supersedes quantity.
You must find prospects that have a propensity and possible motive to
buy your product or services.
I know of a large financial powerhouse, who provided sales reps with
contact lists for mortgage and investments. The only problem was most
prospects lived in a low income area and were highly unlikely to buy any
financial product.
Myth #3: Scripts are for kids.
Many sales people insist on prospecting without any script. Scripting
provides the framework of a successful prospecting campaign. It allows
you to test what key benefits and qualifying questions work. The script
must be personalized by the individual so the presentation does not
sound "canned".
Myth #4: Prospecting takes time.
Prospecting takes only a few minutes to determine if the lead wants
your benefits and can afford your company's product or service. Don't
waste time on people unmotivated or unable to buy. Remember to focus on
the "gold".
Myth #5: Close them on the appointment.
Far too many sales reps focus on setting the appointment. "Would
Friday morning or afternoon, be better for you?" Next week only 20% of
appointments show. What went wrong?
Prospects will sometimes find it easier to agree to an appointment
rather than saying they are not interested. If a prospect is remotely
interested, then offer a much subtler approach...send them an
information package. This allows you to build interest and turn the lead
from warm to hot.
Sales prospecting done right can have a huge impact on your sales
revenue. It doesn't take an armor suit and great courage to deal with
the fear of rejection during prospecting. Just keep an open mind to
challenge the old school of sales and the myths of prospecting.
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